Service and Repair

Does your Better Packages water-activated tape dispenser need service and repair?

You have options...

Call Your Local Authorized Better Packages Repair Distributor

  • Better Packages Authorized Distributors are located worldwide. You can contact your local distributor inside the United States. Or, you can contact your local distributor outside the United States. Better Packages Authorized Distributors who handle service and repair are fully-trained experts. They maintain a complete parts inventory and use only Genuine Better Packages replacement parts.
  • If you need assistance locating a Distributor who repairs Better Packages tape machines, call our Customer Service department at 800-237-9151.

Contact Better Packages for Factory Service and Repair

  • Send your Better Packages tape machine directly to the Better Packages factory in Ansonia, Connecticut, USA. Our Better Pack technicians repair only one thing…Better Pack tape dispensers. Rest assured your dispenser will be expertly repaired, serviced and returned quickly to your company.
  • To send your Better Pack tape dispenser for factory repair, complete the online Service Request Form below. A Customer Service representative will contact you, or if you prefer, simply call our Customer Service department directly.

Note: Better Pack Dispensers still under warranty will be treated according to our Warranty Information Statement.

Let Us Help You

In need of Service and Repair on your Better Pack tape dispenser? Better Packages is committed to getting your tape machine up and running as quickly as possible.

Fill out the below Service and Repair form and a Better Packages Representative or an Authorized Better Packages Distributor will contact you shortly.

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